In order to switch to using a new mobile device, or have the Apollo device work on another person's mobile device, please follow these steps carefully:
1. "Forget this Apollo" in the mobile app
- From the home screen, tap Connected.
- Tap My Apollo.
- Tap Detach this Apollo.
2. "Forget This Device" in your Bluetooth settings
First, completely close and quit the Apollo Neuro app on your phone. Then "forget" or "unpair" with your Apollo:
Go to your phone's Settings > Bluetooth. If "Apollo" is listed in your "My Devices" list, tap the "i" icon to the right of "Apollo", then tap Forget This Device on the next screen.
Go to your phone's Settings > Connections > Bluetooth. If "Apollo" is listed under "Paired devices", tap the settings icon to the right of "Apollo", then tap Unpair on the next screen.
3. Press the button with the raised-dot on your Apollo
Pressing the raised-dot button once should produce blinking blue light on your Apollo device. If so, it means your Apollo is in pairing mode and ready to pair to your mobile device.
Next, pair your Apollo Neuro to the new mobile device
Note: Avoid pressing the smooth button on your Apollo device before pairing it to your mobile device.
You'll be asked to sign in to your Apollo Neuro account, or you can create a new one for this device, or for the new user - see our Getting Started instructions for details.