I can't find my One-Time Password email when creating my account August 17, 2023 14:36 Updated This usually means that your email client has put the email somewhere other than your primary inbox. Here are a couple of things to try: Double check the spelling of your email address - typos can be easy to overlook Try searching for "firstname.lastname@example.org" in your email client. Try looking in the junk or spam inbox of your email client. Related articles Contact customer service Setting up the Apollo Neuro app Playing Vibes How do I cancel my order? US orders - availability and shipping Comments 0 comments Article is closed for comments.