I can't find my confirmation email when creating my account Justin Dudek September 09, 2020 18:26 Updated This usually means that your email client has put the email somewhere other than your primary inbox. Here are a couple of things to try: Try searching for "email@example.com" in your email client. Try looking in the junk or spam inbox of your email client. Related articles Contact customer service I just received my Apollo and I'm not able to connect it to my mobile device Setting up the Apollo Neuro app How do I cancel my order? Playing modes Comments 0 comments Article is closed for comments.