I can't find my confirmation email when creating my account September 09, 2020 18:26 Updated This usually means that your email client has put the email somewhere other than your primary inbox. Here are a couple of things to try: Try searching for "email@example.com" in your email client. Try looking in the junk or spam inbox of your email client. Related articles Contact customer service My mobile device won't connect with my Apollo Neuro Setting up the Apollo Neuro app Playing modes How do I cancel my order? Comments 0 comments Article is closed for comments.