How long does it take for my Apollo Neuro to ship and arrive?
New orders for products in stock typically ship within two business days. You will receive an email notification when your Apollo Neuro leaves our warehouse, including carrier tracking details.
Apollo provides free domestic shipping via UPS Mail Innovations, or USPS for PO Box addresses. These orders are typically delivered within 5-10 days of shipping, with exact delivery dates found via the tracking link emailed to you.
Apollo also offers FedEx 2-Day shipping and Expedited shipping via UPS.
Accessory products are shipped via USPS and typically arrive within 5 days.
Some products and pre-orders are subject to different shipping timelines, which will be noted on the website. Orders will be shipped on a first-come, first-served basis.
Shipping service disruptions
During holiday periods, there may be delays or disruptions due to shipping surges and COVID-19. Shipments may take longer than usual, with additional delays occurring at state and local distribution centers.
During holiday periods, please allow for up to 14 days from the date of shipping for orders to arrive.
If your shipment is lost, late, or undelivered, Apollo Neuro will assist you with tracking it down, and replacing your shipment with a new one if necessary.
Please contact our Customer Service team if you have any questions.
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