How long does it take for my Apollo Neuro to ship and arrive?
New orders for products in-stock typically ship within 3-4 business days. You will receive an email notification when your Apollo Neuro leaves our warehouse, including carrier tracking details. US orders are shipped using FedEx One Rate.
Some products and pre-orders are subject to different shipping timelines:
- Glacier, Marine and Rose Apollo - Estimated to ship February 2022 - anticipate 6 weeks from time of order.
- Silver, Stealth, and Twilight Apollo - Estimated to ship February 2022 - anticipate 6 weeks from time of order.
Shipping service disruptions
Across the country, all carriers are experiencing delays in response to COVID-19. Shipments may take longer than usual, with additional delays occurring at state and local distribution centers.
FedEx is reporting additional delays from severe weather.
Please allow for up to 14 days from the date of shipping for orders to arrive.
If your shipment is lost, late, or undelivered, Apollo Neuro will assist you with tracking it down, and replacing your shipment with a new one if necessary.
Please contact our Customer Service team if you have any questions.
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