How long does it take for my Apollo Neuro to ship and arrive?
New orders typically ship within 3-4 business days. You will receive an email notification when your Apollo Neuro leaves our warehouse, including carrier tracking details.
US orders are shipped using FedEx One Rate.
Shipping service disruptions
Across the country, all carriers are experiencing delays in response to COVID-19. Shipments may take longer than usual, with additional delays occurring at state and local distribution centers.
FedEx is reporting additional delays affecting the Southern region of the United States due to Tropical Storm Ida.
Please allow for up to 14 days from the date of shipping for orders to arrive.
If your shipment is lost, late, or undelivered, Apollo Neuro will assist you with tracking it down, and replacing your shipment with a new one if necessary.
Please contact our Customer Service team if you have any questions.
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