How long does it take for my Apollo to ship, and arrive?
UPDATE: Due to ongoing disruptions from COVID-19 and other natural disasters in the US, orders are taking longer than usual to ship and arrive. Please allow 7-10 business days for your order to ship. You will receive an email notification when your Apollo leaves our warehouse in Pittsburgh, PA, including carrier tracking details.
Shipping and logistics operations across the globe are experiencing delays in response to COVID-19. Shipments may take longer than usual and additional delays may be occurring on your receiving carrier's end.
Please allow for up to 30 days from date of shipping for International orders.
If your shipment is lost, late, or undelivered, Apollo will assist you with tracking it down, and replacing your shipment with a new one if necessary. Please contact our Customer Service team if you have any questions.
Do I have to pay a Value Added Tax (VAT) to have Apollo delivered in my country?
Orders shipped outside of the US are subject to your country's VAT. You will be notified by your mail carrier or customs offices to pay this tax, before your Apollo can be delivered.