Contact customer service

Submit a help request

For general questions, help with your order, help using Apollo Neuro™, or technical support, please contact us using this form.

You can also submit an inquiry from the pop-up window in the lower-right corner of our website and the Apollo Neuro Help Center. 

Call our Customer Service phone line

Apollo Neuroscience's Customer Service team can be reached at +1 (844) 218-2896.

Email and phone support services are available Monday through Friday, 9AM to 7PM, Eastern Standard Time.

Note: please do not use the address on your label to return product or orders. Please contact Apollo Customer Service to request a return and receive an authorized return shipping label.

Self-help resources

The Apollo Neuro Help Center has guides, resources, and answers to frequently asked questions. We welcome your feedback as we develop these resources.