Providing beta feedback

There are a few different ways you can provide your feedback and reach us.

iOS

Sending feedback through the TestFlight app

1. Open the TestFlight app on your device.
2. From the Apps list, tap the app.
3. Tap Send Beta Feedback.
4. In the share dialog, tap Include Screenshot to choose a screenshot. If you don’t want to send an attachment, tap Don't Include Screenshot.
5. Add your comments (up to 2,000 characters).
6. Tap Submit.

Sending feedback through the TestFlight app (iOS 12.4 or earlier)

If your device is running iOS 12.4 or earlier, tap Send Beta Feedback to compose an email to the developer. The feedback email contains detailed information about the beta app and about your iOS device. You can also provide additional information, such as necessary screenshots and steps required to reproduce any issues. Your email address will be visible to us when you send email feedback through the TestFlight app.

Contacting Apollo Neuroscience through TestFlight

If you need to contact us while you’re testing our beta app for reasons other than feedback, you can view our email address. In TestFlight, go to the Apollo Neuro app page, go to the Information section, and tap App Details to view the developer’s email address.

Leaving feedback directly from the beta app

When you take a screenshot while testing the Apollo Neuro app, you can send the screenshot with feedback directly to the developer without leaving the app.

1. Take a screenshot on your device. For details on how to take screenshots, see Take a screenshot on your iPhone, Take a screenshot on your iPad, and Take a screenshot on your iPod touch.
2. A thumbnail of your screenshot appears in the lower-left corner of your device. Tap the thumbnail and, if needed, add drawings and text with Markup. Tap Done.
3. Tap the Share Beta Feedback.
4. Optionally, you can add comments (up to 2,000 characters).
5. Tap Submit.

Sending crash information

If you experience a crash while testing the Apollo Neuro beta app, you’ll receive an alert asking if you want to send crash details to the developer through TestFlight. When the crash alert displays, tap Share, add any additional comments, then tap Submit.

For more information on using the TestFlight app, visit Testing Apps with TestFlight.

Email us

You may contact us with feedback or questions anytime at betahelp@apolloneuro.com.

Take our surveys

During the beta, you will receive surveys. These short surveys will ask you questions about you and your experience using the feature you just tested.

Android

Email us

You may contact us with feedback or questions anytime at betahelp@apolloneuro.com.

Take our surveys

During the beta, you will receive surveys. These short surveys will ask you questions about you and your experience using the feature you just tested.

Continuing the beta

We will automatically notify you when new features are available to test. You will remain in the beta as long as you wish to continue testing new features.