Factory resetting your Apollo wearable

If your mobile device and Apollo wearable are not connecting it is possible to perform a factory reset to restore connectivity between the Apollo Neuro application and the Apollo Neuro device.

How to factory reset your Apollo Neuro

Note: Before performing a factory reset, disconnect your Apollo Neuro from the charger.

1. Press and hold both buttons on the device for ~10 seconds.

• After 5 seconds, the light will turn yellow;
• after 10s, the light will turn red.

2. When the light turns red, release both buttons.

Check for a successful factory reset

After performing a factory reset, pressing once on the raised-dot button should have the Apollo Neuro flash a blue light. If so, it has been factory reset successfully and is ready to pair to your mobile device.

Next, pair your Apollo Neuro to your mobile device

Note: Avoid pressing the smooth button on your Apollo Neuro before pairing it to your mobile device.

After your Apollo Neuro has been factory reset, you'll need to pair your Apollo Neuro to your mobile device.